Workbook

Week 2 Student Workbook

Map operations, systems, staffing, regulation, pricing, and revenue planning for the business concept.

Submitter Details

Participant Information

Full Name *Email *Phone *WhatsApp

Healthcare Operations Design

Entry / Registration *Waiting Area *Consultation *Diagnosis (Lab/Test) *Treatment / Pharmacy *Payment / Exit *Identify potential bottlenecks *How will you reduce waiting time? *

Scheduling and Service Delivery

Your Scheduling System *

Walk-inAppointmentHybrid

Describe your system *Daily Service Plan *

Time	Activity	Actions

Staff Coordination

Staffing Plan *

Role	Number Needed	Responsibility	Actions

Communication Plan *Daily Briefing Plan *

Facility Setup Plan

Facility Type *List your key areas *Describe your layout flow *Equipment Plan *

Equipment	Quantity	Estimated Cost	Actions

Regulatory and Compliance

Required Licenses *Regulatory Bodies *Legal Considerations *Health and Safety Plan *Waste Management Plan *

Financial Plan

Startup Cost Estimate *

Item	Cost (GHS)	Actions

Monthly Expenses *

Expense	Amount (GHS)	Actions

Revenue Streams *Pricing Plan *

Service	Price (GHS)	Actions

Daily Income Tracking *Monthly Revenue Estimate *

Revenue Optimization and Reflection

How will you increase revenue? *Additional Services You Can Add *What is the biggest operational challenge you identified? *How will you solve it? *

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